Troubleshooting
Some useful hints are given in this section. See also Frequently Asked Questions topic for more hints. Please, click on the topic you are interested below:
+ TRB0005 - Files to back up
NOTEFILE data files are stored as special files with NTF extension. The files with BAK and BK* extension are for backup purposes (in case you might want to revert to previously saved versions). It is enough to archive only the NTF files. However, just for having more versions (the current one and any previously saved files) you can also back up the BAK and BK* files.
You should also back up any customized TRANSLIT.TXT, PSCRIPT.TXT, and NOTEFILE.CMD files residing in the directory where the NOTEFILE executable is put.
The NOTEFILE executable itself can always be downloaded from its Web page.
+ TRB0010 - To merge two notes files
- Save both files in TXT format using the File | Save As... command, say FILE1.TXT and FILE2.TXT.
- Go to the directory where you saved your TXT files and open a Command Prompt.
- Use a Windows command like
>COPY file1.txt+file2.txt merge.txt
to merge the files FILE1.TXT and FILE2.TXT into a single file called MERGE.TXT. - Open MERGE.TXT file with NOTEFILE. You will get a warning for any cards having the same index.
- Save the new file in NTF format.
A similar procedure can be used in Linux also: After getting Command Prompt and going to the directory where you saved the files, use the following command in the shell:
$ cat file1.txt file2.txt >merge.txt
+ TRB0020 - To split a notes file into two files
- Save your file in TXT format using the File | Save As... command.
- Use a text editor that can save files in UTF-8 without BOM format to open the TXT file.
- Use the editor’s Cut and Paste commands to move some cards to another TXT file.
- Open each TXT file in NOTEFILE and save it in NTF format.
+ TRB0030 - To recover a deleted card from a backup file
Each time you save your notes file, the previous version of your notes file is saved with the same name, but with a BAK (and possibly BK*) extension. If you delete a card from your file and then save your file, you may rename a backup file (say, the file MYNOTES.BAK to MYNOTES_PREV.NTF), open it in another instance of NOTEFILE, and copy the contents of the deleted card from the backup file into a new card in your current notes file.
+ TRB0040 - Multiple instances of the Personal Notes File program
You may open multiple instances of the Personal Notes File program. Be careful not to open the same notes file multiple times, since this may cause some (un)predictable results.
+ TRB0050 - Encryption
Personal Notes File uses a combination of a standard and a proprietary encryption algorithm. The password you enter in the File Setup dialog box is used for both encrypting and decrypting the file. If you forget the password of a file, the only way to recover it is by trial and error. This can be automated, i.e., every possible character combination may be tried until the correct password is found, but the author of this program has no intention to develop such a program and make it public. For this reason, try not to forget the file password.
For people who cannot remember their passwords, the following can be suggested:
- Passwords are case sensitive; be sure to type lower and upper case letters correctly.
- Be sure that CAPS LOCK and NUM LOCK are ON or OFF as appropriate.
- Check that the correct keyboard layout in your operating system is active.
- A password can only be changed from the File | Setup dialog box. If you recently changed your password from here, you may have typed it wrong in the first place. Please consider reverting to backup copies (including any BAK and BK* files).
- If you haven’t changed your password recently, but cannot remember it because of amnesia or something else, take a break. A few days later you will remember it, because it is coded somewhere deep inside your memory.
+ TRB0060 - Viruses
Personal Notes File does not automatically execute any code in the NTF or TXT file, so it is not possible to create and spread viruses with Personal Notes File documents.
However, the manual command execution may be a security risk. So you are advised to disable this option if you are not planning to use it. This can be done by using the Setup... command from the File menu.
Another code execution facility is the Pascal scripting feature of the PScript Menu introduced with version 2.00 of NOTEFILE. This relies on the PSCRIPT.TXT file containing source code for scripts. If you do not want to use any Pascal scripting, you can remove the PSCRIPT.TXT file from the directory where NOTEFILE executable resides.
Yet another code execution facility is the external command execution feature of the Tools Menu introduced with version 2.02 of NOTEFILE. This relies on the NOTEFILE.CMD file containing filtering code which is selected with an appropriate parameter. If you do not want to run any external filter using this facility, you can remove the NOTEFILE.CMD file from the directory where NOTEFILE executable resides.
+ TRB0070 - Error messages
Most error messages that you will get during the use of NOTEFILE are described under the help topics of the related menu commands, like File Open..., File Save, etc. Other messages are described below:
- Current card too long.
- To prevent some problems a limit of 500,000 characters per card is imposed. NOTEFILE will warn you when a card has more than 500,000 characters. Note that, end of lines count as two characters in Windows and as one character in Linux.
- Error reading translit data: System message
- There was an IO error while reading TRANSLIT.TXT file.
- Translit. language must be selected in File Setup.
- Look at the end of File | Setup... help topic.
- Unknown help topic!
- A help topic is not defined in NOTEFILE. Please, contact the author for further investigation.
- You are using version xx.xx. The latest available version is yy.yy. Please upgrade.
- From time to time NOTEFILE will check whether you are using the latest version or not. You can also run this check manually by using the Check Version... command. You are strongly advised to download and upgrade as soon as possible after you see this warning.